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Blacked Emails

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ZeroRig
Rookie
‎08-11-2023 11:11 PM
0 Votes
‎08-11-2023 11:11 PM

I've been using Constant Contact for over 15 years off and on. I recently started using again for a few new campaign. I have a CC form embedded on my site and have received form sign-ups to receive newsletters. My bounce rate is 45%. How can that be?

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William_A
Administrator
Administrator
‎08-12-2023 02:30 PM
0 Votes
‎08-12-2023 02:30 PM

Hello @ZeroRig ,

 

You may find that some bounce categories, such as blocked and undeliverable, may be alleviated by adding email self-authentication for your account, especially if your from address is a private domain. If you'd like more info, or specialized guidance and insight on authentication, we'd recommend speaking directly with the Delivery team.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
Administrator
‎08-12-2023 02:30 PM
0 Votes
‎08-12-2023 02:30 PM

Hello @ZeroRig ,

 

You may find that some bounce categories, such as blocked and undeliverable, may be alleviated by adding email self-authentication for your account, especially if your from address is a private domain. If you'd like more info, or specialized guidance and insight on authentication, we'd recommend speaking directly with the Delivery team.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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