CC not Subscribing Contacts

ErenaD
Rookie
0 Votes
I am trying to import contacts that I have permission to email, but the constant contact system will not subscribe the emails to the list that I assign them to. Instead it says that the list was previously unsubscribed. This is because Constant Contact representatives imported the 60,000 + contacts and said they couldn't mark them as subscribed with that many imports. So now I am trying to import myself with fewer at a time, but now constant contact is saying they were previously unsubscribed and will not subscribe them. We have permission to email every single contact that we have and Constant Contact is hindering our business communications at this point.
1 REPLY 1
William_A
Administrator
0 Votes

Hello @ErenaD ,

 

I'd advise reaching out to the Review team for further assistance regarding this, as they're the ones that address large numbers of contact subscription statuses.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST