Community Home
Get Help
Events & Webinars
Groups
Resources
MyRewards

Cannot See Advanced Settings Tab

SOLVED
Go to solution
MarcC594
Participant
‎03-21-2022 03:23 PM
0 Votes
‎03-21-2022 03:23 PM

Good afternoon! The account owner wants to check whether he has double opt-in enabled. Neither he nor I (an account manager) can see the tabs required to complete this action when we go to 'My Account.' Is there a setting that we're missing?

1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎03-21-2022 06:38 PM
‎03-21-2022 06:38 PM

Hi @MarcC594 , 

 

I do apologize for that! That would be only visible to the Account Owner. Just to confirm, when the Account Owner clicks on their name at the top right hand side, does it say Account Owner in the drop down? 

 

As long as it does, you should be able to access that by clicking on the dropdown at the top right > choose Settings > Manage Contact Emails on the right side under the Other box. Please let me know if you are still not seeing that. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Amanda_G
Employee
Employee
‎03-21-2022 06:38 PM
‎03-21-2022 06:38 PM

Hi @MarcC594 , 

 

I do apologize for that! That would be only visible to the Account Owner. Just to confirm, when the Account Owner clicks on their name at the top right hand side, does it say Account Owner in the drop down? 

 

As long as it does, you should be able to access that by clicking on the dropdown at the top right > choose Settings > Manage Contact Emails on the right side under the Other box. Please let me know if you are still not seeing that. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article