Cannot remove Download Button from images in e-mail

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PRf
Rookie
0 Votes

In my test e-mail three of the images in my e-mail have download buttons when the cursor hovers over them. How to I get rid of this in the builder?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @PRf ,

 

This is a default functionality of some email programs, and not something you or we'd be able to control.

 

potential workaround to cheese these email programs, is to either reduce the size of the image entirely, or to link it to a webpage/site


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator

Hello @PRf ,

 

This is a default functionality of some email programs, and not something you or we'd be able to control.

 

potential workaround to cheese these email programs, is to either reduce the size of the image entirely, or to link it to a webpage/site


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
PRf
Rookie
0 Votes

Ah I understand, thank you! 

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