Changing the From name for a campaign

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MI_Cancer_Consortium
Campaign Contributor
0 Votes

I have my emails set to send out from a particular person with each different campaign, but all of my messages are going out as MDHHS On Behalf Of MDHHS. MDHHS is the company I work for, but this is not how I wanted the "from" to look like. Does anyone have any ideas?

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William_A
Administrator

Hello @MI_Cancer_Consortium ,

 

I'm seeing your From Names setup properly. What you're likely seeing is a result of your current authentication setup. Using the legacy CCsend authentication will typically result in email programs showing the "on behalf of" bit in the header by default.

 

If you don't want this to show, I'd advise altering your current authentication, switching your account to self-authentication, or reaching out to our Delivery team for further guidance and insight on this element of your account.


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William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator

Hello @MI_Cancer_Consortium ,

 

I'm seeing your From Names setup properly. What you're likely seeing is a result of your current authentication setup. Using the legacy CCsend authentication will typically result in email programs showing the "on behalf of" bit in the header by default.

 

If you don't want this to show, I'd advise altering your current authentication, switching your account to self-authentication, or reaching out to our Delivery team for further guidance and insight on this element of your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
MI_Cancer_Consortium
Campaign Contributor
0 Votes

Thank you for your solution!

 

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