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Connecting with Big Commerce?

bigskinny
Rookie
‎03-16-2023 12:32 PM
0 Votes
‎03-16-2023 12:32 PM

Did someone figure this out yet? Seems to be caught in an endless feedback loop. From the Big Commerce store, the plug in seems to connect to Constant Contact and it creates new Big Commerce folders but it won't accept emails. None of the customer emails make it from Big Commerce to Constant Contact. Any ideas to fix this?

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1 REPLY 1
William_A
Administrator
Administrator
‎03-16-2023 04:39 PM
0 Votes
‎03-16-2023 04:39 PM

Hello @bigskinny ,

 

Please call our general support so they can transfer you to the Tier 2 Integrations team for troubleshooting.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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