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AnnaM512
Rookie
0 Votes

Hello folks,

How can I filter contacts who never open my emails and delete them in bulk? Thanks much!

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William_A
Administrator
0 Votes

Hello @AnnaM512 ,

 

You can use segmentation to filter out contacts who've chronically not opened your emails. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.

 

There's also our pre-built low engagement segmentation, which you can use to re-engage those specific contacts that rarely if ever open your emails.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @AnnaM512 ,

 

You can use segmentation to filter out contacts who've chronically not opened your emails. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.

 

There's also our pre-built low engagement segmentation, which you can use to re-engage those specific contacts that rarely if ever open your emails.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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