Copying Campaigns Not Working

FirstNameL68208
Rookie
0 Votes

For our weekly email campaigns, I use the copy function to create the week's email. For the past few days, when I hit copy and am prompted to name the new campaign when I press save I am repeatedly getting an error message. "Copy failed. Please try again." Nothing I do is fixing the issue and I don't want to have to build the entire format from scratch. Is there anything that I can try to get this function working again?

Top Answer
FirstNameL68208
Rookie

The problem seems like it was the name, even though it was unique. I changed the way I typed the date in the name and it worked fine. From 4/23/23 to 4.23.23. Thank you for your help and I will keep that in mind for the future if I have the same issue going forward. 


2 REPLIES 2
William_A
Administrator
0 Votes

Hello @FirstNameL68208 ,

 

I had no issues while checking your account. Is the name you're trying to give it absolutely unique? Does removing symbols and anything not a letter or number resolve the issue on your side?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
FirstNameL68208
Rookie
0 Votes

The problem seems like it was the name, even though it was unique. I changed the way I typed the date in the name and it worked fine. From 4/23/23 to 4.23.23. Thank you for your help and I will keep that in mind for the future if I have the same issue going forward. 

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (62%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST