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Creating Free Events

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AmandaM297
Rookie
‎12-20-2023 02:53 PM
0 Votes
‎12-20-2023 02:53 PM

When creating free events, why does the payment page appear? Shouldn't this be grayed out or skipped?

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1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎12-20-2023 03:38 PM
0 Votes
‎12-20-2023 03:38 PM

Hello @AmandaM297 ,

 

You should be able to activate the event, without setting up payment if there's no charged tickets for your event. I made a CSCTEST event in your account to confirm, and I was able to activate the event without needing to connect a payment processor to it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎12-20-2023 03:38 PM
0 Votes
‎12-20-2023 03:38 PM

Hello @AmandaM297 ,

 

You should be able to activate the event, without setting up payment if there's no charged tickets for your event. I made a CSCTEST event in your account to confirm, and I was able to activate the event without needing to connect a payment processor to it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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