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Deleting bounced contacts but NOT unsubscribing them

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NancyH462
Rookie
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What happens when I delete bounced contacts but do NOT unsubscribe them? Will they continue to be sent email if they are still on a list?

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William_A
Administrator

Hello @NancyH462 ,

 

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator

Hello @NancyH462 ,

 

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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