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Editing Emails that are set to auto-resend to non-openers

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SteveC781
Rookie
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I have a campaign that was sent out that contains content that I need to correct before it is auto-resent to non-openers.  I don't want to unschedule or generically resend to all.  How do I edit these emails before they are auto-resent to non-openers?

1 ACCEPTED SOLUTION
Zoe_H
Employee

Hello @SteveC781,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but in order to edit the campaign you will need to unschedule the resend and make a copy of the campaign to make your edits. After that, you will want to create a list of the non-openers manually and send to that new list. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Zoe_H
Employee

Hello @SteveC781,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but in order to edit the campaign you will need to unschedule the resend and make a copy of the campaign to make your edits. After that, you will want to create a list of the non-openers manually and send to that new list. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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