Edits for Events landing pages/emails

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JamieZ5
Rookie
0 Votes

Team - Using the new events platform I have found tons of bugs:

  1. The buttons dont link to the regisration et al
  2. when tying text in the table and trying to add lines it moves the cursor all over and you have to manually edit it after you are done typing
  3. when working on the landing page there is no "save " button unless you exit/activate
  4. When working on an event email there is no way to get back to the event dashboard
  5. The event emails dont have the location/date/maps et al anymore
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @JamieZ5 ,

 

To provide clarification, most of what you're describing isn't a bug, but sounds more like something isn't currently setup correctly with your event-related campaigns (pages and emails), or is functioning as designed.

  1. If not using the default landing page that's automatically generated when activating an event, when adding the event block in your custom event LP are you actually selecting the event to link to?
  2. What do you mean by "adding lines?" Are you trying to add additional rows to a table block, or are you trying to enter a paragraph space in a single cell? Can you provide a screen recording of this behavior as it's happening, since I'm unable to recreate on my side?
  3. This isn't a bug, this is currently by design. 
  4. At this time, if you need the event's dashboard open in a separate tab, you can open a new tab and navigate to the event's dashboard via the Marketing Campaigns tab in the top navigation bar. 
  5. Whether you create an event email from scratch, or you have one you're already editing and have inserted an event block into, the physical address and an auto-generated link to Google Maps will populate. Keep in mind this will only apply to events with a physical address for their venue. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @JamieZ5 ,

 

To provide clarification, most of what you're describing isn't a bug, but sounds more like something isn't currently setup correctly with your event-related campaigns (pages and emails), or is functioning as designed.

  1. If not using the default landing page that's automatically generated when activating an event, when adding the event block in your custom event LP are you actually selecting the event to link to?
  2. What do you mean by "adding lines?" Are you trying to add additional rows to a table block, or are you trying to enter a paragraph space in a single cell? Can you provide a screen recording of this behavior as it's happening, since I'm unable to recreate on my side?
  3. This isn't a bug, this is currently by design. 
  4. At this time, if you need the event's dashboard open in a separate tab, you can open a new tab and navigate to the event's dashboard via the Marketing Campaigns tab in the top navigation bar. 
  5. Whether you create an event email from scratch, or you have one you're already editing and have inserted an event block into, the physical address and an auto-generated link to Google Maps will populate. Keep in mind this will only apply to events with a physical address for their venue. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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