Email all unsubscribers at once

JivamuktiYoga108
Participant
0 Votes

Hi there community,

Is there a way to email an entire list of unsubscribers giving them the option to re-subscribe instead of emailing them all 1 by 1?

Thanks

1 REPLY 1
William_A
Administrator
0 Votes

Hello @JivamuktiYoga108 ,

 

For legal and compliance reasons, you can't email unsubscribed contacts through us. The only thing would be to send the automated resubscription-confirmation email on an individual basis. 

 

The easiest method for a contact to resubscribe to you would be for them to go through one of your sign up forms of their own volition, either a landing page form or one coded into your website.

 

If they’re unable to get signed back up through a sign up form or through the resub email, you can request our Review team do a manual override of the unsubscription. You’ll need to get an email directly from the contact explicitly stating they want to be resubscribed. Then you’ll need to call into the Review team, and follow their processes from there.

 

Since there are a number of legal and Compliance-related elements to unsubscribing and resubscribing, we have to make sure one of these three processes is followed.

 

For additional info regarding unsubscribed contacts


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William A
Community & Social Media Support