Hello @Vellian-Group ,
At this time, drilldown reports are not available for SMS campaigns.
Thanks for your quick response. Just to be clear, you are saying there is absolutely no way for me to view or remove bounced (invalid numbers)? This seems like a setup for campaign failure.
If I continue to send texts to bounced numbers because I cannot remove them and your system doesn't remove them, won't I be flagged as a spammer either by your system or the phone companies?
Additionally, what good are the reports if you cannot drill down? Is this a feature that will be added? Please advise.
No, the SMS service isn't able to provide the drilldown info, including the exact numbers that bounced. If you have concerns regarding your SMS compliance when it comes to bounces, I'd advise speaking with the Review team.
It is something that our devs are looking into, but beyond that I have no insight regarding the SMS tool's reporting development, as the information is pulled from the service that provides the SMS functionality.
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