How to Delete a Duplicate Event Registration

SOLVED
Go to solution
MargoHope
Rookie
0 Votes
One of m attendees accidentally registered twice for my event. I'd like to delete one of the registrations. How do I do that?
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @MargoHope ,

 

You can select the three dots menu for the registration you wish to remove, and select the "Cancel registration" option. For step-by-step instructions, visual guidance, and other info on managing registrations, I'd recommend following along with this article


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @MargoHope ,

 

You can select the three dots menu for the registration you wish to remove, and select the "Cancel registration" option. For step-by-step instructions, visual guidance, and other info on managing registrations, I'd recommend following along with this article


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
MargoHope
Rookie
0 Votes

William, thank you so much for your response.  I've been able to successfully cancel that registrant.  Have a great weekend!

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST