How to allow registrants to choose multiple options when setting up event

va_press
Rookie
0 Votes
When setting up event fees, I'd like registrants to be able to select more than one item. How can I make that happen?
3 REPLIES 3
William_A
Administrator
0 Votes

Hello @va_press ,

 

If you're talking about actual event fees, then they'd be able to select multiple admissions charges when you allow guests.

 

If this is in regards to selling/giving away items, then being able to select multiple items should be the default unless you have very strict quantity limits.


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William A
Community & Social Media Support
va_press
Rookie
0 Votes

Hi William, That doesn't seem to be helping in my situation. The way I have set it up is a registrant/guest they should be able to choose whether they want to attend the full conference, or a la' carte options for the conference, such as tech workshop and awards banquet, or daytime sessions and the evening social and a tech workshop. It's only allowing them to choose one item. 

 

William_A
Administrator
0 Votes

Items and admission fees are separate terms for separate functionalities, which will be an important distinction in this explanation.

 

Admissions fees are only one per registrant / guest. Registrants and guests can't select multiple admission fee types, just one.

 

If you're wanting to offer pick-and-choose kind of setup, then I'd advise having your event registration setup with only two admission types - the full attendance admission and a "free" admission where they need to pick the individual items they want to be charged for. For the sake of visualization to help with this, please see the images below.

 

For the multiple admissions options, make sure they both apply to everyone. Name them as you want them to appear to your registrants.

Capture1.PNG

 

 

Then turn on items, and include a label denoting what the items are actually meant to be.

Capture2.PNG

 

 

 

When adding the items, make sure you allow your registrants a max quantity of each that equals the registrant + the max number of guests allowed. If you don't have / are not worried about the maximum number of attendees per individual event, make sure to set the total quantity to an extremely high, comparative number. Include descriptions and accurate naming to ensure the registrants are fully aware of what each individual event entails.

Capture4.PNG

 

 

 

I'd also recommend including a custom text block section to your registration form, to make sure it's laid out clearly why there's a "free" admission option. You may also include a bit about how if they select the option but don't purchase applicable individual items, their registration may be cancelled, or they may be denied at the door. 

Capture3.PNG

 

 

 

When all is said and done, your registration form for selecting the admissions should look like this to a degree.

Capture5.PNG

 

Make sure to follow along with those linked articles, and even make a test registration to ensure it works as expected. Once you've confirmed you can at least get to the payment submission page, and your incomplete test registration shows the items ordered as expected, then you can reopen you registration form.


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William A
Community & Social Media Support
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