How to get rid of data in Pre-header field that I did not add and cannot remove?
 specifically (x200c x200C Mainly Mac 34 George Street , Markham, Ontario L3P 2R7) I did not add this and it is not visible in the pre-header field but when I send emails it is there.
Please see attached. I did put "Breath New Life Into Your Old Computer" but not the rest. Please advise on how to remove this. Thank you so much appreciate it!
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1 reply
Best reply by William_A
Hello @PhilT710 ,
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When an email program such as Gmail, Outlook, etc. run out of subject line or preheader to include in their text preview, they'll start including image alt-text and actual text from the email itself. Since the email is essentially just one image, your social media icons' alt-texts are what show in the preview after the subject and preheader.
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What's likely happening in regards to the "x200c" text is that your email program is reading the social media icons as that. When I test send the email to myself, it displays as Facebook  Twitter  LinkedIn in that space. Since this is a default function of the email programs themselves, and can vary based on the programs' font sizes and the length of emails' subjects / preheaders, there is nothing we can do on our side to allevite this. The only suggestion I have is to include some actual text in the email, prior to the image or social media icons.
