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Identify and Merge Duplicate Contact Information

0 Votes

From HELP: "Important: When you delete a contact record, all of the email engagement information found in the contact record is deleted with it." Is there a way to merge the email engagement information into the duplicate record I want to keep?

0 Votes

Hello @KimK0310 ,


It is not possible to preserve engagement note data from one contact to another.

William A
Community & Social Media Support
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