Image sizes on mobile devices

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ZandraJ6
Rookie
0 Votes

No matter how much I reduce an image in the email template, the image size is inflated in the preview desktop and mobile emails. Images such as logos and headshots overwhelm the actual emails. This is a huge problem when viewing on mobile devices. How in the world can I control the image size?

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William_A
Administrator
0 Votes

Hello @ZandraJ6 ,

 

Mobile email apps will always try to read images based on their metadata size, so some images when viewed in mobile may look unscaled and extremely large or small compared to their desktop sizing. For more info on that, as well as guidance on resizing images in a way to overrule their original metadata, I'd recommend going through this article so you can know what the best practices are for images in both desktop and mobile views.


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William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator
0 Votes

Hello @ZandraJ6 ,

 

Mobile email apps will always try to read images based on their metadata size, so some images when viewed in mobile may look unscaled and extremely large or small compared to their desktop sizing. For more info on that, as well as guidance on resizing images in a way to overrule their original metadata, I'd recommend going through this article so you can know what the best practices are for images in both desktop and mobile views.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
ZandraJ6
Rookie
0 Votes

Thank you William.  I am very appreciative.  I'm working on it now.  

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