The Final Week of the Ready, Set, Send Challenge Has Begun!

Image sizes on mobile devices

SOLVED
Go to solution
ZandraJ6
Rookie
0 Votes

No matter how much I reduce an image in the email template, the image size is inflated in the preview desktop and mobile emails. Images such as logos and headshots overwhelm the actual emails. This is a huge problem when viewing on mobile devices. How in the world can I control the image size?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @ZandraJ6 ,

 

Mobile email apps will always try to read images based on their metadata size, so some images when viewed in mobile may look unscaled and extremely large or small compared to their desktop sizing. For more info on that, as well as guidance on resizing images in a way to overrule their original metadata, I'd recommend going through this article so you can know what the best practices are for images in both desktop and mobile views.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @ZandraJ6 ,

 

Mobile email apps will always try to read images based on their metadata size, so some images when viewed in mobile may look unscaled and extremely large or small compared to their desktop sizing. For more info on that, as well as guidance on resizing images in a way to overrule their original metadata, I'd recommend going through this article so you can know what the best practices are for images in both desktop and mobile views.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
ZandraJ6
Rookie
0 Votes

Thank you William.  I am very appreciative.  I'm working on it now.  

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge Week 6: List Management and Segmentation

    Last week of the challenge! There's still time to join in!

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
Tis' the Season for Last-Minute Holiday Marketing
2PM - 3PM EST