Images Not Displaying When Creating/Editing An Email Campaign - Chrome

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WEA-Cascade
Campaign Collaborator
0 Votes

I'm creating an email campaign using the Chrome browser and my images aren't showing up in the Images tab of the editor, in the body of the email, or when I preview the email. When I edit that email using the Firefox browser, everything shows up as it should. I need to use the Chrome browser as that is the preferred browser of my company, not Firefox. How do I fix this issue?

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Caitlin_M
Administrator
0 Votes

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

 

- Constant Contact works in one web browser and not another
- Images blocked by a browser
 

--

Caitlin M.
Community Manager

View solution in original post

2 REPLIES 2
Caitlin_M
Administrator
0 Votes

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

 

- Constant Contact works in one web browser and not another
- Images blocked by a browser
 

--

Caitlin M.
Community Manager
WEA-Cascade
Campaign Collaborator
0 Votes

Thanks, Caitlin! I'll check out those articles. If I have any further questions I'll let you know.

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