Images

SOLVED
Go to solution
FerrariAZ
Brand Influencer
0 Votes
I just downloaded an image but when I insert it into a newsletter it comes in sideways and there is no link to rotate it. There is no way to contact Constant Contact on weekends which is ridiculous. There should be an easily seen link to do this.
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @FerrariAZ ,

 

You can easily change images' orientations via the image editor, available in the Library and when working in the email editor. 

 

If you're still seeing your images sideways after rotating them, consider clearing your browser's cache (just cached images and files, not passwords or cookies), then exiting / quitting your browser, then reopening and returning to the site. This should result in your correctly rotated images appearing on your end.

 

We have weekend support available, including Community and social media DMs on Sundays. If you need reminders of our available support channels and their hours of operation, make sure to check our main contact support page

 

All of this info can be found within your account, under the Help tab in the top navigation bar.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @FerrariAZ ,

 

You can easily change images' orientations via the image editor, available in the Library and when working in the email editor. 

 

If you're still seeing your images sideways after rotating them, consider clearing your browser's cache (just cached images and files, not passwords or cookies), then exiting / quitting your browser, then reopening and returning to the site. This should result in your correctly rotated images appearing on your end.

 

We have weekend support available, including Community and social media DMs on Sundays. If you need reminders of our available support channels and their hours of operation, make sure to check our main contact support page

 

All of this info can be found within your account, under the Help tab in the top navigation bar.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST