Integrating a Request Form (not just a contact signup) into an existing website.

[DavidG6572]

I have a website for an orginization.  Twice a year we sell tickets and use a simple web based form that merely creates an email to 'staff' to process as well as echo a copy of that request to the requestor.  Our current webhost does not allow us to link out to a SMTP server outside of their servers.  We have had a lot of issues with outgoing mail so we are new customers to Constant Contact for that reason.  I am looking for a solution to have a form (hosted anywhere) that captures a bit more that a contact signup but sends out an email reliably with the contents of that form. It can be hosted somewhere else and we can link it into our site.   I realize we may have to consider rehosting our site to allow everything to be in one place but for now looking to link in a form page. Thanks in advance. 

[William_A · Accepted solution]

Hello @DavidG6572 ,

None of the systems we have would be able to handle all of the things you're wanting to do in one single go. We have sign up forms - landing pages and coded ones - available. We have the shoppable landing pages for selling stuff. We have surveys for collecting more advanced info than just contact information. We have events for collecting contact and other info, as well as selling tickets. 

The event system would probably be the closest, as it provides a confirmation email to the registrant, a notification to the event's main contact, and the dashboard can be easily navigated to manage registrants.

Otherwise, you may need to check what web hosts are available around the net that can collect detailed contact info, ecommerce to be able to sell your tickets, and also make sure both you and your ticket buyers get a confirmation of the reservation. If you develop your own system, you could look into working with our API Web Services team - available in here the Community and via their main site / email - and code your own form that can collect the more advanced info, filter the contact info to your Constant Contact account, and allow you to also make the ticket sales.

[DavidG6572]

William - thanks for your detailed reply. I appreciate it & will check out the event system as well as perhaps working with any API options that would work like posting up a response/JSON payload to a REST endpoint.  I am just getting started on this process and want to keep it simple but the key is to use CC's email platform for reliable email delivery which has been our key issue.  Thanks again.