Integrating from CC to SF

0 Votes
Hi, I'm currently working on integration between CC and SF. I've realized that the integration seems only work from SF to CC (one-way sync) except for the opt-out field. Please correct me if I'm wrong. I'd love to find out ways to do two-way integrations in other areas such as sharing contact data across both platforms so that subscribed contacts can be shared and updated on both platforms. If there is no two-way integration between SF and CC, what other alternative ways can there be?
0 Votes

Hello @SphinxOrg ,


At this time, the Salesforce integration is only one-way from Salesforce to your Constant Contact account. In order to update from the CC side to the SF side, you'd need to manually export the contacts out of your CC account and import into your SF one.

William A
Community & Social Media Support
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST