Integration with Canva

WalterB494
Rookie
0 Votes

The integration with Canva does not seem to be working with my account. If I start a draft email campaign, I don't see the option to create in Canva. If I go to the Library and create in Canva, nothing happens when I hit "Publish" in Canva. The design does not download to my account. I have to manually go to Canva first, create the design, download it to my computer, upload it to Constant Contact and then I can use it. That's not integration.

Top Answer
William_A
Administrator

Hello @WalterB494 ,

 

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.


2 REPLIES 2
William_A
Administrator
0 Votes

Hello @WalterB494 ,

 

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.


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William A
Community & Social Media Support
WalterB494
Rookie
0 Votes

Thank you I'll try that. 

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