Is there a way to tell if the contact I am entering has already been entered, previously?

0 Votes
0 Votes

Hi @HeatherJ826 , 


There certainly is! If you are entering a contact using the "add a single contact" function in your account and clicking "continue", the system will prompt you to "edit" that contact. If you are adding multiple contacts using an excel spreadsheet or pasting contacts, the system will tell you after the contacts have been uploaded if any were already existing in the account. It will say "Xx contacts were added, xx were updated". 


If a contact was updated, it was previously in your account at some point. The system does not add duplicate contacts, so you do not have to worry about sending an email out to a contact multiple times. 

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.