I have had nothing but problems this morning staying logged in in order to get a project done. Tried calling and was told there was a 30 minute wait, so guessing I'm not the only one with troubles. Whatever you've done to "improve" this service is sadly disappointing.
We apologize that our phone queues have been busy lately. What is it you're needing support with, and we can provide assistance here through Community, or we can setup a callback case with the appropriate team to assist.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ William A Community & Social Media Support