List has stopped being populated from event registration

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KA_Gamma_Upsilon
Campaign Collaborator
0 Votes

Hi, I have a List that has, all of a sudden, stopped being populated from our event registration.  Any reason why this is happening ?  

 
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KA_Gamma_Upsilon
Campaign Collaborator
0 Votes

So as of this afternoon, it appears to be populating the List again.  I guess we chalk this up as an anomaly ?? 

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KA_Gamma_Upsilon
Campaign Collaborator
0 Votes

So as of this afternoon, it appears to be populating the List again.  I guess we chalk this up as an anomaly ?? 

William_A
Administrator
0 Votes

Hello @KA_Gamma_Upsilon ,

 

I was going to ask if you'd managed to resolve the issue or had manually added the contacts to the list. It's possible there was a slight delay in some or all of the contacts being moved over. If the issue arises again where registrants aren't being added to the list, despite check-marking that they would like to receive the newsletters, I'd suggest calling our general support with some examples so we can investigate further.


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William A
Community & Social Media Support
MGC-ACCESS-EDUCATION
Rookie
0 Votes

I'm having this same problem--it appears to be intermittent.  Happy to supply any documentation.

 

 

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