Solved: Managing contacts on multiple lists - Constant Contact Community

Rose2022 · ‎09-13-2022

If I have 1 person in three different lists, will they count toward our amount of contacts as 3 people, or just 1?

Thank you,

Rose

William_A · ‎09-13-2022

Hello @Rose2022 ,

Unique contacts are determined based on unique email addresses. A unique contact in multiple lists would just count as a single contact for all intents and purposes, such as billing and sending.

See also:

Active vs Inactive Contacts

How Billing Works

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William A
Community & Social Media Support

View solution in original post

William_A · ‎09-13-2022

Hello @Rose2022 ,

Unique contacts are determined based on unique email addresses. A unique contact in multiple lists would just count as a single contact for all intents and purposes, such as billing and sending.

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