Hello @JasonM4351 ,
What article are you referring to? I'm not finding any articles addressing "merge codes," and the ones close to it referencing "merge tags" are all for Constant Contact Pro accounts:
If these are what you're referring to, I'd advise reaching out to Constant Contact Pro support via the form submissions at the bottom of those articles, or via this submission form direct link. Our general support can't help with Pro-type functionalities, which is why there's a separate team for handling that system's support.
The only other thing I can find that comes close, based on how I'm reading your post, would be "dynamic links," which call these contact detail additions "variables:"
If you're needing more support with these, then I'd advise calling our general support so they can securely go over your email live with you, and troubleshoot the exact URL's details. That way they can make sure the codes are being typed correctly, or see what fields would be causing issues among the ones that are supposed to be accepted according to those articles, or get you to our higher level technical team if it's involving the custom code editor.
William thanks for responding. Yes I am talking about dynamic links and they are not collecting the data. The link when clicked is literally passing the merge code in string. IE instead of populating [[firstName]] in the place where that code is placed it is showing up like someurl.com/?first=[[firstName]] for any user that clicks. So not merging.
Please call general support if you're needing further troubleshooting with dynamic links.
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