Migrate campaign emails from one CC account to another (new) CC account

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NathanR133
Rookie

I have an existing CC account (paid) and just recently created a new CC account (free w/DP account). I will migrate Contact records, images, etc., but how do I migrate historical campaign emails from the paid account to the new account?

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William_A
Administrator

Hello @NathanR133 ,

 

If you have a master / partner account with the account you're copying to - paid and under your partnership - then you can do the transfer for free. If you're using normal, separate accounts, there is a cost associated with transferring campaigns between them. Please call our general support if you need more details about the Campaign Copy / Transfer service, or to see what other insight they or our higher level technical team might have to offer for your particular situation.

 

Otherwise, you will have to recreate the campaigns in the new account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator

Hello @NathanR133 ,

 

If you have a master / partner account with the account you're copying to - paid and under your partnership - then you can do the transfer for free. If you're using normal, separate accounts, there is a cost associated with transferring campaigns between them. Please call our general support if you need more details about the Campaign Copy / Transfer service, or to see what other insight they or our higher level technical team might have to offer for your particular situation.

 

Otherwise, you will have to recreate the campaigns in the new account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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