why do I have to always as for an authorization code to login to my account when I have not do so in the past. I do I change this?
Multi-Factor Authentication
1 reply
Best reply by Caitlin M
Hi @MaryM1825. Receiving these prompts can happen for a few different reasons:
- Previously deleting your cookies or clearing your web browser's cache
- Logged in from a different web browser
- Using VPN or different IP addresses
- Accessing Constant Contact in an incognito or private browser window
- Using a shared login between multiple people where they are accessing the account from a different location or computer
The prompt appears when our system recognizes an unrecognized device. MFA cannot be turned off as this is a security feature to protect your account.
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