Pasting HTML Code from canva

MatthewE779
Rookie
0 Votes
I have created an email design in Canva. Copied the HTML-embedded code that Canva created, pasted the code where suggested and auto-fix the code errors. When previewing the email, it is blank. How do I fix this issue?
Top Answer
William_A
Administrator

Hello @MatthewE779 ,

 

I'd advise calling our general support, and requesting to speak with the Tier 2 custom code team to see if they'd be able to identify the error, or provide further insight on how to plug in the HTML to satisfy the editor.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @MatthewE779 ,

 

I'd advise calling our general support, and requesting to speak with the Tier 2 custom code team to see if they'd be able to identify the error, or provide further insight on how to plug in the HTML to satisfy the editor.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST