Hello @JacquelineS48893 ,
I'm not seeing an error message for your initial attempt, or even anything in our admin system that'd indicate a submission went through. I'd advise submitting your registration information again. If it's not showing your registration as accepted within 48 hours of submission, please call our general support so they can try live troubleshooting, and have our higher level technical run some logs to see if anything pops out as why.
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