Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Re: Add-ons

Joshua_Tree_National_Park_Association
Campaign Contributor
0 Votes

I have called three times and asked where I may find add-ons and have not been helped. It seems that the representatives don't know where a list of add-ons, not integrations, can be found. I have wanted to upgrade my account, select additional services, and do it all at once, with no luck.

Never have I had such a difficult time giving a business more money. 

Top Answer
William_A
Administrator

Hello @Joshua_Tree_National_Park_Association ,

 

This is our standard since some of these different add-ons have different ways of being billed, or are fully contracted as professional services. If you call our general support, they can do a mass-selection for most of the add-ons and extra services available on a requested basis, but would need to go through the billing confirmations for each one. Otherwise there is no big list of all possible , payable add-ons within an account at this time. 

 

If there are specific add-ons you're wanting info on, just let us know. Some add-ons, like archive and advanced form customization, are available by default with Email Plus accounts.

 

See also:

Available Professional Services

Inbox Preview Add-On

Search Engine Optimization (SEO) Add-On


1 REPLY 1
William_A
Administrator
0 Votes

Hello @Joshua_Tree_National_Park_Association ,

 

This is our standard since some of these different add-ons have different ways of being billed, or are fully contracted as professional services. If you call our general support, they can do a mass-selection for most of the add-ons and extra services available on a requested basis, but would need to go through the billing confirmations for each one. Otherwise there is no big list of all possible , payable add-ons within an account at this time. 

 

If there are specific add-ons you're wanting info on, just let us know. Some add-ons, like archive and advanced form customization, are available by default with Email Plus accounts.

 

See also:

Available Professional Services

Inbox Preview Add-On

Search Engine Optimization (SEO) Add-On


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST