Remove contacts from a contact list

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KatherineT834
Rookie
0 Votes

Hi there! I'm cleaning up my contact list. Is there a way to upload a list of contacts to remove them, as opposed to removing individual records? Note: these contacts have not requested an unsubscribe, I simply want to remove them from my send list. 

 

Thanks!

 

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William_A
Administrator
0 Votes

Hello @KatherineT834 ,

 

I mean you could potentially upload a list of just contacts you already have that you want removed from the account. During the upload, create a very obviously named list (e.g. "DELETE LIST") and put the uploaded contacts into that. Then go to that list, select-all the contacts, and then delete them from your account. This will make sure that even if they're on other lists, they're still removed.

 

When you upload this list, it doesn't necessarily need to have any other info, just the email addresses since that's the only required element for uploading a contact.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator
0 Votes

Hello @KatherineT834 ,

 

I mean you could potentially upload a list of just contacts you already have that you want removed from the account. During the upload, create a very obviously named list (e.g. "DELETE LIST") and put the uploaded contacts into that. Then go to that list, select-all the contacts, and then delete them from your account. This will make sure that even if they're on other lists, they're still removed.

 

When you upload this list, it doesn't necessarily need to have any other info, just the email addresses since that's the only required element for uploading a contact.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
KatherineT834
Rookie
0 Votes

Thanks so much, William - that's a great solution! 

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