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Remove the Constant Contact logo from campaign footer

SOLVED
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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,336 REPLIES 1,336
Procrastinator
Marketing Legend
0 Votes
If your talking about the try for free and logo at the bottom of the email, just ask them to take it off, they will.
JNGAssociates
Constant Contact Partner
0 Votes
CTCT will remove their logo but you must be a paying customer in order for them to do that.
Joseph Grillo
781-307-5258
jgrillo@jngassociates.com
golden12
Not applicable
0 Votes

I am using the "try for free" and just asked the help desk to remove the CC logo, and the response was "when you become a paying member, we can do it". Thanks Constant Comment for letting me know ahead of time before i sent my first email to all my clients with your logo on it.

ajhair
Not applicable
0 Votes
How do you drop the constant contact logo from the emails
Jarrad_M
Marketing Legend
0 Votes
As long as you have a paid account, give support a call at 1-866-289-2101 and we can remove it for you.


Thanks,

Jarrad
Jarrad

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ajhair
Not applicable
0 Votes
Thanks for your help Jarrad.
Marissa_R
Marketing Legend

Hi Olivier,

 

If I have your permission to go into your account, I can remove the logo for you if you are a paid customer.

 

Thank you,

OLIVIERR7
Rookie
0 Votes

Hi Marissa,

I am a paid customer.

You have my permission to to my account.

Just for my information : it's impossible for me to do it ?

Tell me if you need more information.

 

SabrinaL
Rookie
0 Votes

Please remove the Trusted Email from Constant Contact from the bottom of our emails - you have permission to access our account.

 

Thanks,

S

Jarrad_M
Marketing Legend
0 Votes

Hi,

 

I have removed our logo from your account.

 

Thanks,

Jarrad

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

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RishiM
Rookie
0 Votes

Hello

I am a piad customer and I wish to remove the constant contact logo

 

Marissa_R
Marketing Legend
0 Votes

Hi RishiM!

 

I have gone ahead and removed our logo from your footer! Next time you log in, you'll see that it's no longer there!

 

Thanks!

AIAEastBay
Marketing Legend
0 Votes

We have been paid customers for a LONG time--I have asked for this verbally and had I not been wandering around looking for something else, I never would have found this thread.

 

Please remove the Constant Contact logo from any email, survey, and event listing that we can have it removed.

 

You have my permission to go into our account: aiaebay

 

Thank you,

Sidney Sweeney

sidney@aiaeb.org

510/464-3600 x11

Andrew_H
Employee
0 Votes

Hello Sidney,

 

I have removed that from your account you should no longer have a Constant Contact logo on your Emails, Survey or Events.

Andrew H.

Tier 3 Support Specialist
DaveH07
Rookie
0 Votes

Hi,

 

Please remove the Constant Contact logo from any email, survey, and event listing that we can have it removed.

 

You have my permission to go into our account: S1xFwd

 

Dave

Hannah_M
Moderator
0 Votes

Hi Dave,

I have removed the logo for you. If you are currently logged into the account please log out and back in to see this change.

 

Thanks!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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JasonS527
Rookie
0 Votes

 

Hello,

 

We are paying customer. Can we have the constant contact logo from the footer removed.

 

Thanks for support!

Marissa_R
Marketing Legend
0 Votes

Hi @JasonS527 

 

You are all set! Next time you log in, you'll see that the logo is no longer in the footer of your emails!

CarlosD06
Rookie
0 Votes

Hola, soy un cliente de pago con más de 50K contactos. Tienes mi permiso para acceder a mi cuenta ya que quiero retirar el logo de CC.

Hannah_M
Moderator
0 Votes

HI @CarlosD06 

Thanks, your account is all set! Please log out and back into the account to see the change.

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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Jarrad_M
Marketing Legend
0 Votes

Hi Oliver,

 

I have removed the logo from your account. Log out for the change to take affect. You cannot remove the logo yourself, but support can if you have a paid account.

 

Thanks,

Jarrad

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!
KishanG9
Rookie
0 Votes

I am also paid user and i want to remove the constant contact logo from my footer.So how can i do that?

Hannah_M
Moderator
0 Votes

Hi,

You are all set! Please log out and then back into your account to see the change!

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
KathleenP12
Rookie
0 Votes

Hello!  Could I have the "Trusted Email" logo removed from my footer as well, please?  You have permission to access my account.  Please let me know if you need any other information.

 

Thank you!

Hannah_M
Moderator

Hi Kathleen,

 

All set! The logo has been removed. Please log out and back in to see the logo removed from any draft or new emails you create!

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
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