Remove the Constant Contact logo from campaign footer

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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,332 REPLIES 1,332
MonicaF760
Campaign Collaborator
0 Votes
I'd like the Constant Contact logo removed from my footer if possible please, Monica Dancesport Kingdom
Jordan_C
Marketing Advisor
0 Votes

Hi @MonicaF760

I have removed the Constant Contact logo from the footer of your emails! Please let us know if there is anything else that we can assist you with!


Jordan
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
SwamiS
Rookie
0 Votes

i want to remove footer constant contact logo please help me

Zoe_H
Employee
0 Votes

Hello @SwamiS,

 

Thank you for reaching out to the Community! I just took a look in your account and it looks like the Constant Contact logo has already been removed from the footer of your emails. Thank you and have a wonderful weekend! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user29411
Rookie
0 Votes

Hi,

 

I am not able to remove constant contact logo from signature. And I am not able to connect with your team. 

Please share contact number and mail ID so that we can communicate. I tried calling on International customer support (INDIA) but there was no response and Your online chat is always offline. This thing is very disappointing. Please mail me on 

Frankie_P
Moderator
0 Votes

Hi @user29411

 

Thank you for reaching out to the Community about your email's footer!  I apologize for the experience you had trying to get in touch with our support. What is the phone number you were trying to call? Here is a link to the best hour and numbers our support can be reached at. The good news is I have removed the logo from your footer. Please let us know if there is anything else we can help with in the future.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Fleurco
Rookie
0 Votes

Hi!

 

I would also like to have the logo removed from the footer too please! As paying customers, we should have this option!

 

Thank you!

Frankie_P
Moderator
0 Votes

Hi @Fleurco

 

Thank you for reaching out to the Community! I have removed the logo from your footer. Please let us know if there is anything else we can help with in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
CurtisR746
Rookie
0 Votes
How do I remove the Constant Contact Footer at the bottom of my email?
Aaron_H
Employee
0 Votes

Hello @CurtisR746,

 

We can remove our logo from the footer of any paid account.  Once you're ready to update that footer just contact us here, and we'll get that removed for you.


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
StephanieR926
Rookie
0 Votes

We just upgraded to a paid account and need to remove the Constant Contact logo from the footer. Can someone do that for me? I'm not sure why there is not a way to make that change myself. We need to send out an email campaign tomorrow 6/21 - if you can remove ASAP that would be much appreciated. Thanks!

Antonas_S
Employee
0 Votes

Hello and thank you for reaching out to the Community! I do apologize for the delay in our response but I’ve gone a head a removed our logo from your footer. If there is anything else we can assist with please do not hesitate to reach back out!


Antonas_S
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user08023
Rookie
0 Votes

Please remove the Constant Contact Logo and "Try It Free" message from my footers.

 

Thank you.

Frankie_P
Moderator
0 Votes

Hi @user08023 

 

Thank you for reaching out to the Community! This information was successfully removed from your footer. We would suggest refreshing your page, or even logging out and back in to see this change.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
JoeF003
Rookie
0 Votes

Can someone please remove the powered by constant contact from my footer?

Zoe_H
Employee
0 Votes

Hello @JoeF003,

 

Thank you for reaching out to the Community! I just went into your account and removed our logo for you. When you refresh your screen that logo should be gone at the bottom of every email campaign you create. Thank you!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
ChrisM3433
Rookie
0 Votes

Hello,

As a paying customer, can you please remove the Constant Contact Logo from our Email Footer. 

 

Thank You,

 

Caitlin_M
Administrator
0 Votes

Hello @ChrisM3433. Thanks for joining us in the Community! We have removed the Constant Contact logo from your footer and it will no longer appear in new emails. You may need to log out and log back in to see this change. 

--

Caitlin M.
Community Manager
user242555
Rookie
0 Votes
We do not want to put Contant Contact logo on our marketing campraign
Antonas_S
Employee
0 Votes

Hi @user242555 

 

Thank you for reaching out to the Community! We understand how important branding is for your email marketing needs and I would be happy to remove our logo for you. If there is anything else we could assist with please, never hesitate to reach back out, we’re always happy to help!


Antonas_S
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
DaleKietzmanA
Campaign Collaborator
0 Votes

we are struggling with the same issue can you please help us

thanks

Alex_S
Employee
0 Votes

Hi @DaleKietzmanA 

 

We've removed the Constant Contact logo from the footer on your account. You should see this change now. 

 

Thanks!


Alex S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
TaylorJ104
Rookie
0 Votes

It won't allow me to remove it. Thank you. 

Frankie_P
Moderator
0 Votes

Hi @TaylorJ104 

 

Thank you for reaching out to the Community about your emails! We were able to successfully remove our logo from these footers. Please let us know if there is anything else we can assist with as you continue to work in your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SeatC7
Rookie
0 Votes

Please have the Constant Contact banner removed from our signature. 

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