Remove the Constant Contact logo from campaign footer

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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,332 REPLIES 1,332
Marissa_R
Marketing Legend
0 Votes

You're welcome!

ChristopherP34
Rookie
0 Votes

Hi Marissa,

 

Can you please remove from my email as well.

 

Thank you,

Christopher

Troy_S
Employee
0 Votes

Christopher,

 

No problem!  I have taken care of it for you.  Next time you login, you will notice the change in the footer of any newly created emails or current drafts.

 

If you have any additional questions, or if you just need some help, please feel free to respond here with the details, or call our Support Team directly at (866) 289-2101. Our hours are Monday-Thursday 7am-11pm EST, Friday 7am-9pm EST,  Saturday & Sunday 10am-8pm EST.

 

Thank you for your time.

 

Respectfully,

 

Troy Sparks

Customer Engagement Specialist

866-289-2101

Troy S.
Community & Social Media Support

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MatthewB667
Rookie
0 Votes

Marissa,

   We are all signed up. Can you please remove it now? Thanks in advance!

Marissa_R
Marketing Legend
0 Votes

Absolutely Matthew! You're all set! Welcome to the Constant Contact family!!!!

 

Hope to see you around the boards!

 

Oh, I removed our logo for you :smileyface:

MatthewB667
Rookie
0 Votes

Thanks, I am hoping this service is better than Vertical Response. I have recently switched over due to some issues I had with them. So time will tell, we are giving your service a trial and hope to upgrade soon.

Marissa_R
Marketing Legend
0 Votes

You're welcome! Definitely check out our Product Forums for any questions you have!

mwong
Rookie
0 Votes

Hello, can you please remove the "Trust Email from Constant Contact" from our footer as well.
You have my permission to access our account.

Thank you!

Hannah_M
Moderator
0 Votes

Hi,

All set, the logo has been removed. Please log out and then back in to see the logo removed from any draft or new emails you create.

 

Thanks,

Hannah M.
Community and Social Media Support

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AlpineCamp
Rookie
0 Votes

Hello can you please remove the CC logo Section from the footer of my emails as well. you have my permission to access my account. Thank you.

Troy_S
Employee
0 Votes

AlpineCamp,

 

No problem!  I have taken care of it for you.  Next time you login, you will notice the change in the footer of any newly created emails or current drafts.

 

If you have any additional questions, or if you just need some help, call our Support Team directly at (866) 289-2101. Our hours are Monday-Thursday 7am-11pm EST, Friday 7am-9pm EST,  Saturday & Sunday 10am-8pm EST.

 

Thank you for your time.

 

 

Troy S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
AlpineCamp
Rookie
0 Votes

Thank you. I appreciate your help. The logo is gone from the footer section, but now when I try to remove the "forward this email" link it gives me a syntax error. Any assistance with this issue would be most appreciated. Thanks.

Hannah_M
Moderator
0 Votes

Hi,

Sorry to hear about the error, what browser are you working in? I took a look in your account at one of your most recent emails and was able to uncheck the forward option without seeing the error. I did this in a copy of your email if you want to take a look. It is called "CCWomen's Conference 2013". 

 

If possible, please test in another browser to see if the same thing happens. 

 

Thanks,

Hannah M.
Community and Social Media Support

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BradW28
Rookie
0 Votes

Hello, CTCT Support.

I am a paying customer.  Can you please remove the CTCT logo from the footer.

You have permission to enter my account.

 

Thanks, 

Brad

Hannah_M
Moderator
0 Votes

HI Brad,

You are all set. Please log out and then back into your account to see the logo removed from draft or new emails!

 

 

Hannah M.
Community and Social Media Support

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Kevinh415
Rookie
0 Votes

Hello, CTCT Support.

 

I am a paying customer.  Can you please remove the CTCT logo from the footer?

 

You have permission to enter access my  account.

 

Thank you,

Kevin

Talissa_H
Employee
0 Votes

Kevin,

 

I have removed the Constant Contact logo from your account. From this point forward you should no longer see that at the bottom of your emails.

 

Best Regards,

Talissa Hershberger
Customer Support

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AnnaTrenary
Rookie
0 Votes

Hello, Constant Contact!

I am a paying customer.  Can you please remove the Constant Contact logo from our footer?

You have permission to enter our account.

Thanks! :smileyface:

Hannah_M
Moderator

Hi Kate, 

You are all set, the logo has been removed for you! Please log out and then back in to see the change.

 

Thanks,

Hannah M.
Community and Social Media Support

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AnnaTrenary
Rookie
0 Votes

Thank you!

LFIMedical
Rookie
0 Votes

Hello,

 

Can we also have the logo removed from the footer? We are a paying customer, and you have full rights to access our account and remove the logo.

 

Thank you,

 

Taylor

LFI Medical

Marissa_R
Marketing Legend
0 Votes

Hi Taylor,

 

I've removed the logo from your emails.  If you log out and back in, you'll see that they've been removed.

Marissa_R
Marketing Legend
0 Votes

Now that you've had our logo removed from your footer, how would you like a custom footer made just for you?

 

Custom Footers run for $100.

 

If you're interested in getting your own Custom Footer, send me a private message or comment below and I will reach out to you!

RichT4
Rookie
0 Votes

Please remove the constant logo from my footer as well. You have my permission to go into my account.

 

Best,

Jeff_G
Employee
0 Votes

Hi Rich.

 

I have removed the logo from your footer.

Jeff Gilson
Community & Social Media Support

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