Reusing an old template - not being able to save

wdi111
Rookie
0 Votes

When I reuse my old newsletter template from last month the site fails to save and kicks me out. This happens every few seconds as I am trying to create content therefore I can not get anything accomplished. I have tried both safari and chrome. I have tried two different devices as well.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @wdi111 ,

 

Is this copy that's having issues saving copied from a direct source like a reusable template, or is it several copies-of-copies deep? Does the issue occur when you copy from an earlier version of that template? Does the issue occur with other templates, such as one selected while creating a new email?


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William A
Community & Social Media Support
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