Segmenting

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LaurelL5
Rookie
0 Votes

How can I send an email to my contacts that haven't opened the last two emails I sent? I have attempted to segment different ways, but none successfully.

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William_A
Administrator
0 Votes

Hello @LaurelL5 ,

 

You can make a segment with the following criteria:

  • Contact Activity > Did Not Open > A specific email > the first of the last two emails sent
  • AND
  • Contact Activity > Did Not Open > A specific email > the second of the last two emails sent

Once that segment has finished refreshing, you can either send directly to it, or add it to a list and then send to the list.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @LaurelL5 ,

 

You can make a segment with the following criteria:

  • Contact Activity > Did Not Open > A specific email > the first of the last two emails sent
  • AND
  • Contact Activity > Did Not Open > A specific email > the second of the last two emails sent

Once that segment has finished refreshing, you can either send directly to it, or add it to a list and then send to the list.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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