Community Home
Get Help
Events & Webinars
Groups
Resources
MyRewards

Sending campaign to contact on more than one list

SOLVED
Go to solution
BethS558
Occasional Participant
‎06-27-2023 12:08 PM
‎06-27-2023 12:08 PM

We send a monthly E-newsletter to 4 different contact lists in our CC account. Several contacts appear in more than one list. Sales staff for example are included on our sales rep list and also on our customer list. Does this mean that our sales staff receives in this example, duplicate emails?

Labels:
1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎06-27-2023 12:14 PM
‎06-27-2023 12:14 PM

Hello @BethS558 ,

 

No, if you send a singular email to multiple lists, and a contact is in more than one of the lists selected, our system will still only send the email once.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
Administrator
‎06-27-2023 12:14 PM
‎06-27-2023 12:14 PM

Hello @BethS558 ,

 

No, if you send a singular email to multiple lists, and a contact is in more than one of the lists selected, our system will still only send the email once.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
BethS558
Occasional Participant
‎06-29-2023 08:55 AM
In response to William_A
‎06-29-2023 08:55 AM

Thanks very much William

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article