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Some Landing Page fields on form are defaulting to Other

ShawnM893
Rookie
0 Votes

Hello Community,

I am working with the Contact Fields on a Landing Page form and here is my issue.

 

The Phone Number field on the Form gets defaulted to Phone Type of 'Other', Not a Mobile or Work or Home Phone. Trying to figure out how to default it Mobile.

Similarly with the Address info…gets mapped to 'Other' Address Type not Physical or Business.  Trying to change default to Physical.

Anyone else experience this? Thoughts?

Thanks in advance! 

3 REPLIES 3
Zoe_H
Employee
0 Votes

Hello @ShawnM893,

 

Thank you for reaching out to the Community! As we don't have the option to change the default options with custom fields, I will gladly submit your feedback on this because I do completely understand why you would want this. Thank you! 


Zoe H.
Community & Social Media Support

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ShawnM893
Rookie
0 Votes
Thanks for your quick response Zoe! The two fields with my issue are out of the box Constant Contact fields. Phone number and Address. Is there a way to change the default on those? Guessing no but thought I would ask. Thanks!
Zoe_H
Employee
0 Votes

Hello @ShawnM893,

 

At this time we don't have that option and I do apologize, but we may in the future. The workaround is that after a contact is signed up, edit the contact and change the Phone Number and Address type it's listed under. 

 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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