Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Something Went Wrong

KyleD963
Constant Contact Partner
0 Votes

This is really becoming an issue.  Something went wrong...or :can't delete this email"...or whatever. And it keeps happening in the middle of working, so I basically have to recheck all the links and the changes just to be sure.

 

Ever since the "upgrade" a few weeks ago, the system is definitely not reliable and is causing me problems with deadlines and my own customer satisfaction.

1 REPLY 1
John_M
Employee
0 Votes

Hello @KyleD963 ,

 

I am sorry that the email editor has not been operating as smoothly for you as it has in the past. Are you using a supported browser? Also is that browser you are using on the most updated version of itself? To check to make sure you are running the newest version I have added a knowledge based article here for your convenience.

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST