Sort library files by date

SOLVED
Go to solution
shannonsellars
Campaign Collaborator

When will it be possible to sort the library from oldest to newest? It's time to clean out the library, yet there's no good way to do a batch delete of the older items. 

It's the same for campaigns. Why are we unable to sort/delete by date? And why only ten at a time? 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

The issue seems tied more to the sheer amount of content, since we typically only see this behavior occur in account libraries with well over 1000 files in them. The Basic Info and Date Added columns should generally be light gray, and thus selectable for sorting.

 

If you're able to get your files to less than 1k, then it should allow you to sort as expected. Otherwise, you'd need to continue relying on the advanced search, or sorting them into smaller, more specific folders going forward.

 

I did make sure to mark your account as experiencing the described issue, so if and when the devs have an update for it they'll notify you directly.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

10 REPLIES 10
William_A
Administrator
0 Votes

Hello @shannonsellars ,

 

You can sort the library by clicking on the column labeled "Date Added." If it sorts the opposite way, click it again to reverse it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
shannonsellars
Campaign Collaborator
0 Votes

Hi @William_A! 

 

Thank you for the quick reply. I just tried your solution and nothing happened. Do I have to be in the owner account to make things happen? I'm trying to do this from an account manger account. 

William_A
Administrator
0 Votes

Hello @shannonsellars ,

 

If you can access the library, you can click either the Basic Info or Date Added columns to sort them ascending or descending. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
shannonsellars
Campaign Collaborator
0 Votes

For whatever reason I'm unable to make it happen. I've tried both our owner account and my manager account. I've also tried two separate browsers, Chrome and Firefox (both are current versions). What additional information can I provide to help troubleshoot the situation?

William_A
Administrator
0 Votes

The only thing I can suggest in that case is to use the advanced search to set date ranges, and clear out enough files so that the system is able to do column sorting again.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
shannonsellars
Campaign Collaborator
0 Votes

Thanks! Our library was roughly 70% full. I have the library down to 55% and still can't sort. I have a question that may or may not be helpful. Should the page still look like this?

 

2023-02-06_15-48-17.png

 

Once upon a time, when changes were being rolled out, my account did seem to be updating right away. We caught it when I was part of a research focus group for Constant Contact and the researcher noticed that my edit tools hadn't been updated. Could something similar be happening here? I know I'm probably grasping at straws, but it doesn't hurt to ask.

William_A
Administrator
0 Votes

The issue seems tied more to the sheer amount of content, since we typically only see this behavior occur in account libraries with well over 1000 files in them. The Basic Info and Date Added columns should generally be light gray, and thus selectable for sorting.

 

If you're able to get your files to less than 1k, then it should allow you to sort as expected. Otherwise, you'd need to continue relying on the advanced search, or sorting them into smaller, more specific folders going forward.

 

I did make sure to mark your account as experiencing the described issue, so if and when the devs have an update for it they'll notify you directly.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
shannonsellars
Campaign Collaborator
0 Votes

Thanks, William_A!

 

This makes a lot of sense. I've inherited an account that stretches back to at least 2009 or 10, and I've deleted thousands of files so far. My work is cut out for me! Thanks for your patience, and for flagging my issue for the developers. I'll reach out if I have more issues. Have a great afternoon!

 

Shannon

StJohn0584
Rookie
0 Votes

My library is 86% full. I have deleted a large number of files, but I would like to get rid of some older stuff, which dates back as far as to 2011 or so. The "date range" sort function doesn't work (I saw your post about that above) and the advanced search function allows me to change the start date but not the end date. Is there anything else I can do short of scrolling through 3000 files to get to the bottom? And is it likely to freeze before I get there, making my hours of tedious effort useless?

William_A
Administrator
0 Votes

Hello @StJohn0584 ,

 

I'd recommend referring to the earlier posts in this thread, for what your options are. Ultimately with that many files, you're going to need to do manual work to either sort them into smaller files, or cull the unused or unneeded files. Whether or not the library "freezes" while you're loading up potentially hundreds of files on a single view will be dependent on your internet bandwidth and device. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST