Stolen client list

ShelleyC371
Rookie
0 Votes

Is there a way to see what has been happening in my account such as downloading a list or editing the list?

Top Answer
William_A
Administrator

Hello @ShelleyC371 ,

 

You can view recent (within last 7 days) contact exports via your Import / Export Activity Page. However, there's no indication of whether it was triggered by the account owner or an account manager. There's nothing that'd show for list membership changes.

 

If you're concerned about one of your account managers doing improper things in your account, we'd recommended you deactivate all of those users until you've handled the issue internally and can reactivate the ones you want.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @ShelleyC371 ,

 

You can view recent (within last 7 days) contact exports via your Import / Export Activity Page. However, there's no indication of whether it was triggered by the account owner or an account manager. There's nothing that'd show for list membership changes.

 

If you're concerned about one of your account managers doing improper things in your account, we'd recommended you deactivate all of those users until you've handled the issue internally and can reactivate the ones you want.


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William A
Community & Social Media Support
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