Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
Announcing our brand new Campaign Builder!
Learn More

Text Style in Button Defaults in Test Email - Inconsistent Issue

L54581
Rookie
‎09-25-2023 10:20 AM
0 Votes
‎09-25-2023 10:20 AM

Designing an email and have button color set to #22313f and text within set to 20pt bold white. The designer and preview window shows this style correctly but the received email in Outlook Web reset the text to black, arial, 14pt. However, I have 5 buttons total in my email. The 3 with this issue are in a single column setup but the buttons with the same styling in a 2-column system don't change like the above. So 2 of 5 buttons properly retain their set style. The button style works consistently on iOS Mail, Outlook Desktop for Mac, Outlook Desktop for Windows (minus the rounded corners).

Labels:
1 REPLY 1
William_A
Administrator
Administrator
‎09-25-2023 11:24 AM
0 Votes
‎09-25-2023 11:24 AM

Hello @L54581 ,

 

I'd recommend reaching out to Outlook's support for further assistance / troubleshooting if their program is forcing the email's coding to be different from what you set it as, and the test displays as expected in other email programs.

 

See also:

Display Issues – Why does my email look different when received?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (75%)

Vote
Hide Results

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST
Register now

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article