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The Vacation/Auto-Reply bounce category

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PortTheatre
Rookie
‎05-31-2023 06:22 PM
0 Votes
‎05-31-2023 06:22 PM

We just started getting emails with an Auto Responder sent to the "from" address. We didn't have this happening before. Any ideas how to stop it ?

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William_A
Administrator
Administrator
‎06-01-2023 10:58 AM
0 Votes
‎06-01-2023 10:58 AM

Hello @PortTheatre ,

 

We don't have any control over auto-replies, that's all handled on the receiving side. They would be sent to either your From or Reply-To address (can vary on the program).

 

You'd need to setup something within your own email program to filter these types of messages if you don't want to receive them, or use a different From address for the emails you send through us. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎06-01-2023 10:58 AM
0 Votes
‎06-01-2023 10:58 AM

Hello @PortTheatre ,

 

We don't have any control over auto-replies, that's all handled on the receiving side. They would be sent to either your From or Reply-To address (can vary on the program).

 

You'd need to setup something within your own email program to filter these types of messages if you don't want to receive them, or use a different From address for the emails you send through us. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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