The unsubscribe option is showing my personal email instead of the recipient email

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JenniferB26304
Rookie
0 Votes

I sent multiple test emails (to different people), and it keeps sending my personal email as the email to unsubscribe to. I looked at emails I had sent previously (In other years), and it appears as if the code is different at the bottom of the page. The pervious option was listed as this Unsubscribe {recipient's email}, whereas the current option listing is Unsubscribe [[emailaddress]].

I have checked all the setting and I no matter what I change it stays the same in the sent email.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @JenniferB26304 ,

Test emails will show the main account address. When you actually send the email out live, it will show the contact's email address.

For more info regarding unsubscribes


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @JenniferB26304 ,

Test emails will show the main account address. When you actually send the email out live, it will show the contact's email address.

For more info regarding unsubscribes


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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