Solved: Training classes for Constant Contact - Constant Contact Community

JillL847 · ‎09-08-2023

Do you offer any training sessions/classes on becoming more efficient in using Constant Contact? Do you have any tips? Do you provide a user guide? Thank you,

William_A · ‎09-08-2023

Hello @JillL847 ,

I'd recommend following along with this article when you're creating your first email.

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

Our Community also has resources under the Learn and Resources tabs at the top, particularly for the Community Blog page and Getting Started pages.

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎09-08-2023

Hello @JillL847 ,

I'd recommend following along with this article when you're creating your first email.

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

Our Community also has resources under the Learn and Resources tabs at the top, particularly for the Community Blog page and Getting Started pages.

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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